Ticket On Purchase

The Ticket On Purchase plugin automatically creates a support ticket from defined conditions when a client completes a purchase, enabling personalised onboarding or further assistance.

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Ticket On Purchase - Product Overview

Easily Manage Manual Deployment and Client Communication

The Ticket On Purchase plugin for Blesta allows you to create a new ticket upon the purchase of a package. This powerful tool offers seamless integration with your Blesta installation, enabling you to manage manual deployment and client communication effectively.

Key Features

  • Easy Installation: Simple steps to upload and install the plugin files.
  • Seamless Integration: Integrates smoothly with your Blesta installation.
  • Automated Ticket Creation: Creates a new ticket for each new purchase.
  • Improved Communication: Enhances client communication and manual deployment management.
  • User-Friendly Interface: Provides a straightforward and intuitive user experience.

Enhance your package management and client communication with the Ticket On Purchase plugin by Blesta.Club.

Contact Us

If you encounter any issues or have suggestions for improving the plugin, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

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Ticket On Purchase - Installation Guide

Welcome, and thank you for choosing the Ticket On Purchase plugin! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This README aims to guide you through the installation of your new plugin. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.

Installation Guide

Before proceeding, ensure you have the Blesta.club subscription manager installed.

Follow these steps to install the Ticket On Purchase plugin:

  1. Download the Plugin Files:

    • Download the Ticket On Purchase plugin files from the download section of the client area.
  2. Upload the Plugin Files:

    • Upload the plugin files to a /plugins/ticket_on_purchase/ directory within your Blesta installation path. For example:
      /var/www/html/blesta/plugins/ticket_on_purchase/
  3. Log in to Blesta Admin:

    • Log in to your admin Blesta account.
  4. Navigate to Plugins:

    • Go to Settings > Plugins.
  5. Install the Plugin:

    • Find the Ticket On Purchase plugin and click the "Install" button.

You're done with the installation! Proceed to configure the plugin as needed by following the usage guide.

Contact Us

If you encounter any issues or have suggestions for improving the plugin, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

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Ticket On Purchase - Update Guide

Keeping your Ticket On Purchase plugin up-to-date ensures you have the latest features and security improvements. Follow these steps to update your plugin:

Update Steps

  1. Backup Existing Plugin Files:

    • It's always a good practice to backup your existing plugin files before making any updates.
  2. Download the Latest Version:

    • Download the latest version of the Ticket On Purchase plugin files from the client area.
  3. Upload New Plugin Files:

    • Upload the new plugin files to your Blesta plugins directory, overwriting the existing files:
      /var/www/html/blesta/plugins/ticket_on_purchase/
  4. Log in to Blesta Admin:

    • Log in to your Blesta admin account.
  5. Navigate to Plugins:

    • Go to Settings > Plugins.
  6. Update the Plugin:

    • Find the Ticket On Purchase plugin and click the "Update" button.

No additional changes are needed outside of updating the files. Any breaking changes will be communicated to clients.

Keep your Ticket On Purchase plugin up-to-date to ensure you have the latest features and improvements.

Contact Us

If you encounter any issues or have suggestions for improving the plugin, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

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Ticket On Purchase - Usage Guide

Once your Ticket On Purchase plugin is installed, you'll want to configure it to suit your needs. Follow the steps below for a comprehensive setup.

Setting Up the Plugin

  1. Install the Plugin:

    • Follow the installation guide to install the Ticket On Purchase plugin.
  2. Configure the Plugin:

    • Log in to your Blesta admin account.
    • Navigate to Settings > Plugins.
    • Find the Ticket On Purchase plugin in the list of installed plugins and click on the "Manage" button.
    • Adjust the settings as needed to define the parameters for ticket creation upon purchase.

You're now done with the setup! Ensure your Blesta installation is properly configured to use the Ticket On Purchase plugin effectively.

Contact Us

If you encounter any issues or have suggestions for improving the plugin, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

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