Crisp Live Chat

The Crisp Live Chat plugin allows you to embed Crisp live chat on your Blesta client area, facilitating real-time communication with your clients.

Free - View Pricing

Features

What Crisp Live Chat gives you

Per-Company Configuration

Configure it independently for each brand on a multi-company install, so every company runs with its own settings.

Fully Translatable

Every staff and client label ships in editable language files, ready to translate into any language or reword to match your brand.

Verified Client Identity

Turn on identity verification and add your Crisp secret, and each client's email is cryptographically signed before it reaches the chat, so nobody can open a chat pretending to be one of your customers.

Setup in a Single Field

Paste your Crisp Website ID on the plugin's manage page and chat is live. The field is checked for the right format, so a mistyped ID is caught on save instead of leaving you with a silently dead widget.

Live Chat on Your Client-Facing Pages

The Crisp chat widget loads automatically across your client area and public pages, with nothing to paste into a template and no theme file to edit. It is deliberately kept out of the staff portal so your team's admin screens stay clean.

Exclude Any Page with URL Patterns

List the URL patterns that should never show the chat widget, one per line, with wildcard or partial matching. Keep chat off your checkout, order forms, or any page where it gets in the way, and leave the list empty to show it everywhere.

Your Agents Know Who They Are Talking To

When a logged-in client opens the chat, their name, email address, company, and phone number in international format are handed to Crisp automatically, along with their client ID and language, so an agent answers with the full picture instead of asking for an account number first.

v2.0.0 - 2026-09-11

PHP 7.2 - 7.4, 8.1 - 8.4 · Blesta 5.x

Fixed a licence error on the settings screen rendering an empty settings panel with nothing explaining it
The Identity Verification Secret is no longer displayed on the settings page once saved (leave the field blank to keep it)
The "Verify client identity?" setting is now validated, so a tampered value is rejected with a message instead of a database error
The update now checks for each column before adding it, so a failed update can be retried
Push richer client identity to Crisp (company, phone, client id, locale)
Added identity verification (HMAC-signed client email)
Added a URL exclusion list to suppress the widget on chosen pages

v1.0.0 - 2024-09-22

PHP 7.2 - 7.3, 8.1 - 8.4 · Blesta 5.x

Blesta Club release

Pricing Options

Get exactly what you need and want.

Requires PHP 7.2 - 7.4, 8.1 - 8.4 · Blesta 5.x

Included In

Value: Free

Free

+12 Other Extensions
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1 Year Support & Updates

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