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Paddle

Paddle is a payment processing platform designed to handle payments, and international transactions. It supports multiple currencies and provides a seamless user experience.

Blesta Club Logo

Paddle Gateway by Blesta.Club - Product Overview

Welcome, and thank you for choosing the Paddle Gateway! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This guide aims to walk you through the installation and configuration of your new gateway. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.

Gateway Capabilities

The Paddle Gateway is designed to handle payments within Blesta, allowing seamless integration with your billing system. It supports a variety of payment options via Paddle, making it a flexible and convenient choice for your business.

Things to Note

  1. Security: Ensure that your Paddle account is secured with two-factor authentication to prevent unauthorized access.
  2. Currency Support: Paddle supports multiple currencies. Be sure to configure your currency settings in Blesta to match those in your Paddle account to avoid processing errors.

Setting Up the Gateway

Install the Gateway

  1. Download the Gateway:

    • Obtain the Paddle Gateway from the download section of my.blesta.club.
  2. Upload to Blesta:

    • Upload the Paddle Gateway to your Blesta gateways directory:
      /var/www/html/blesta/components/gateways/nonmerchant/paddle/
  3. Install the Gateway:

    • Log in to your Blesta admin account and navigate to Settings > Payment Gateways.
    • Find the Paddle Gateway and click the "Install" button.

Configure the Gateway

  1. Manage the Gateway:

    • Navigate to Settings > Payment Gateways (/admin/settings/company/gateways/installed/).
    • Find the "Paddle" Gateway and click on "Manage".
    • Input your Paddle API credentials, including Vendor ID and Authentication Key. Configure additional settings like accepted currencies, then click "Update Settings".
  2. Enable Payment Processing:

    • Ensure that the Paddle Gateway is enabled for processing payments in your Blesta system. Configure any additional options, such as supported payment methods.
  3. Test the Gateway:

    • It’s recommended to perform a test transaction to ensure everything is working correctly. Paddle’s sandbox mode can be used for this purpose.

Quick Support

How to Obtain Paddle API Keys

  1. Login to Paddle:

    • Go to your Paddle Dashboard and log in with your credentials.
  2. API Credentials:

    • Navigate to Developers > Authentication in your Paddle Dashboard.
    • Copy your Vendor ID and Authentication Key for use in your Blesta gateway settings.
  3. Configure API Credentials in Blesta:

    • Paste the API credentials into the gateway settings in Blesta and save your changes.

Troubleshooting Common Issues

  • Transaction Failures:

    • Verify that your Paddle API credentials are correctly configured and that your Paddle account is in live mode when processing real transactions.
  • Currency Mismatch:

    • Ensure that the currencies supported in Blesta match those configured in Paddle to avoid any processing errors.

Contact Us

If you encounter any issues or have suggestions for improving the gateway, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

Blesta Club Logo

Paddle Gateway by Blesta.Club - Installation Guide

Welcome, and thank you for purchasing the Paddle Gateway! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This README aims to guide you through the installation of your new gateway. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.

Installation Guide

For detailed instructions on how to install the Paddle Gateway, please ensure you have the license manager installed for leased extensions and follow these steps:

  1. Obtain the Gateway:

    • Download the Paddle Gateway from the download section of my.blesta.club.
  2. Upload to Blesta:

    • Upload the Paddle Gateway to your Blesta gateways directory:
      /var/www/html/blesta/components/gateways/nonmerchant/paddle/
  3. Install the Gateway:

    • Log in to your Blesta admin account.
    • Navigate to Settings > Payment Gateways.
    • Find the Paddle Gateway under the "Available" tab and click the "Install" button.

Setting Up the Gateway

  1. Configure the Gateway:

    • Navigate to Settings > Payment Gateways (/admin/settings/company/gateways/installed/).
    • Find the "Paddle" Gateway and click on "Manage".
    • Input your Paddle API credentials (Vendor ID and Authentication Key) and configure additional settings as needed.
  2. Enable Payment Processing:

    • After configuring, ensure the gateway is enabled for payment processing in your Blesta system.

You're now done with the installation! Proceed to configure the gateway as needed by following the usage guide.

Contact Us

If you encounter any issues or have suggestions for improving the gateway, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

Blesta Club Logo

Paddle Gateway by Blesta.Club - Update Guide

To ensure you are using the latest version of the Paddle Gateway, follow these steps to update the gateway in your Blesta installation.

Steps for Updating the Gateway

1. Download the Latest Version

  • Visit the download section of my.blesta.club to obtain the latest version of the Paddle Gateway.

2. Upload the Updated Gateway

  • Upload the updated files to your Blesta installation directory, replacing the existing files:
     /var/www/html/blesta/components/gateways/nonmerchant/paddle/

3. Update the Gateway in Blesta

  • Log in to your Blesta admin account.
  • Navigate to Settings > Payment Gateways.
  • Locate the Paddle Gateway in the list and click the "Upgrade" or "Update" button if available.

4. Clear Cache

  • Once the files are uploaded and the gateway is updated, clear the Blesta cache by navigating to Settings > System and selecting "Clear Cache."

5. Check Configuration

  • After the update, review your Paddle API credentials (Vendor ID and Authentication Key) to ensure they are correctly configured. Navigate to Settings > Payment Gateways and manage the Paddle Gateway to verify the settings.

Testing the Update

  1. Test Mode:

    • Before switching to live transactions, use Paddle’s sandbox mode to ensure that the update is functioning as expected.
  2. Transaction Testing:

    • Perform a test transaction using the updated gateway to verify that payments are being processed successfully.

Troubleshooting Update Issues

  1. Missing or Incorrect Files:

    • If you experience issues, ensure all files have been uploaded correctly and verify file permissions.
  2. API Key Issues:

    • If transactions are failing, check that the correct API credentials are configured in the gateway settings.
  3. Compatibility Issues:

    • Confirm that the updated version of the gateway is compatible with your current Blesta version. Check the changelog for any version-related notes.

Contact Us

If you encounter any issues during the update process or have suggestions for improving the gateway, please reach out to us. We are dedicated to providing robust updates and value customer feedback.

Blesta Club Logo

Paddle Gateway by Blesta.Club - Usage Guide

Welcome, and thank you for purchasing the Paddle Gateway! This guide aims to walk you through how to use the Paddle Gateway effectively within Blesta. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.

Using the Gateway

Once installed and configured, the Paddle Gateway will allow your clients to use the supported payment methods seamlessly.

Client View

  • Clients will see Paddle as a payment method at checkout and invoice payments.
  • They will be redirected to Paddle's secure platform to complete the transaction.

Admin View

  1. Configuring Payment Settings:

    • Navigate to Settings > Payment Gateways in the Blesta admin panel (/admin/settings/company/gateways/installed/).
    • Customize the payment options, currency settings, and other configurations to match your needs.
  2. Enable Paddle for Invoices:

    • Ensure the Paddle Gateway is enabled and accessible on all relevant invoice templates and order forms.

Testing the Gateway

  1. Test Mode:

    • Use Paddle’s sandbox environment to test transactions before going live, allowing you to verify the setup and functionality.
  2. Switch to Live Mode:

    • Once testing is complete, switch to live mode to enable real transactions.

Troubleshooting Common Issues

  1. Transaction Failures:
    • Ensure that the Paddle API credentials (Vendor ID, Authentication Key) are correctly configured in Blesta.
  2. Currency Mismatch:
    • Ensure that the currency settings in Blesta match those supported by Paddle to avoid errors.

Contact Us

If you encounter any issues or have suggestions for improving the gateway, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.

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