Slack
With Slack integration, you can automate messages and notifications to your team. This integration allows you to send alerts and updates directly into Slack channels for seamless notifications.
Free - View Pricing
Features
What Slack gives you
Per-Company Configuration
Configure it independently for each brand on a multi-company install, so every company runs with its own settings.
Fully Translatable
Every staff and client label ships in editable language files, ready to translate into any language or reword to match your brand.
Long Notifications Delivered in Full
A notification too long for one message is split across consecutive messages instead of being cut short, so nothing is silently lost off the end.
Built-In Demo Mode
A built-in demo mode runs the whole extension from bundled sample data, so you can trial every screen and action before you have an account or API key.
Encrypted Credentials
Both the bot token and the Incoming Webhook URL are stored encrypted, so the credentials that can post into your workspace are never sitting in the database in plain text.
Full Request Logging
What it sends and what comes back is recorded in Blesta's own log, with credentials never written to it, so you can see exactly what happened without leaving your admin area.
Mention the Channel on Delivery
Choose whether each notification also pings @here for active members or @channel for everyone, so urgent alerts are impossible to scroll past. Leave it on None for quiet delivery.
One-Click Connection Test
A test button on the settings page checks your credentials against the live service and reports back exactly what it said, without saving half-typed settings or waiting for a real event to fire.
Custom Bot Name and Icon
Override the display name and set an emoji shortcode as the message icon, so Blesta notifications are instantly recognisable in a busy channel. Leave both blank to use your Slack app's own identity.
Separate Staff Channel
In bot token mode, set an optional staff channel and any notification addressed to a staff member is posted there instead, keeping internal alerts out of the channel your team watches for client activity.
Write-Only Credential Fields
Stored credentials are never rendered back into the settings page, and leaving a field blank when you edit keeps the saved value, so a secret is never exposed in day-to-day admin work and cannot be wiped by accident.
Connect With a Bot Token or an Incoming Webhook
Use a Slack app bot token to post into any channel you name, or paste an Incoming Webhook URL to get running without creating a bot at all. Fill in whichever suits your workspace and the messenger uses that mode for both live sends and connection tests.
Properly Formatted Slack Messages
Notifications arrive as a structured Slack message with a heading, the message body and a footer, not a dump of raw HTML. Bold, italics and links from the notification template are converted to Slack's own formatting, and Slack's reserved characters are escaped so nothing renders wrong.
Slack Messenger by Blesta.Club - Installation Guide
Welcome, and thank you for purchasing the Slack Messenger! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This guide aims to walk you through the installation and configuration of your new extension. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.
Messenger Capabilities
The Slack Messenger is designed to send notifications for various events in Blesta, ensuring you stay informed and connected with your clients and team. The notifications are categorized as follows:
Client Messages
- Account Registration
- Description: Welcome notice sent for new account registrations.
- Auto-Debit Pending
- Description: Notice indicating an upcoming automatic payment.
- Invoice Delivery (Paid)
- Description: Notice containing the total amount of a paid invoice.
- Invoice Delivery (Unpaid)
- Description: Notice containing the total amount of an unpaid invoice.
- Invoice Notice (1st, 2nd, 3rd)
- Description: Reminder or late notice for invoice payments.
- Quote Delivery
- Description: Notice containing a quote number and link.
- Service Creation
- Description: Notice sent when a service is created.
- Service Scheduled Cancellation
- Description: Notice sent when a service is scheduled for cancellation.
- Service Suspension
- Description: Notice sent when a service is automatically suspended.
- Service Unsuspension
- Description: Notice sent when a service is automatically unsuspended.
Staff Messages
- Quote Approval
- Description: Notice sent after a quote is approved by the client.
Plugin Messages
- Order Received
- Plugin: Order System
- Description: Notice sent when an order is received.
- Staff Ticket Assigned
- Plugin: Support Manager
- Description: Notice sent to a staff member when a ticket is assigned to them.
- Staff Ticket Updated
- Plugin: Support Manager
- Description: Notice sent to a staff member when a ticket is updated.
Setting Up the Messenger
Install the Messenger
-
Download the Messenger:
- Obtain the Slack Messenger from the download section of my.blesta.club.
-
Upload to Blesta:
- Upload the Slack Messenger to your Blesta messenger directory:
/var/www/html/blesta/components/messengers/slack/
- Upload the Slack Messenger to your Blesta messenger directory:
-
Install the Messenger:
- Log in to your admin Blesta account and navigate to Settings > Messengers.
- Find the Slack Messenger and click the "Install" button.
Configure the Messenger
-
Manage the Messenger:
- Navigate to Settings > Messengers (
/admin/settings/company/messengers/installed/). - Find the "Slack" Messenger and click on "Manage".
- Input your API Token and Channel ID. If you don't know how to find them, refer to the instructions below.
- Navigate to Settings > Messengers (
-
Messenger Configuration:
- Under "Messengers", click on "Messenger Configuration".
- Assign Slack to the SMS Message Type (currently the only one supported by Blesta).
-
Enable Notifications:
- Under "Messengers", go to "Message Templates".
- Ensure the relevant templates are enabled.
Finding Your API Token and Channel ID
-
API Token:
- Follow the Slack guide to create a bot user.
- Add the "chat:write" scope.
- Install the app to your workspace and obtain the API Token.
-
Channel ID:
- Right-click the channel, click "View channel details", and find the Channel ID at the bottom.
- Add the created app to the channel under the "Integrations" tab.
Troubleshooting Notifications
-
Order Notifications:
- Go to Billing > Overview (
/admin/billing/index/). - Enable "Messengers" under "Order Notifications" settings.
- Go to Billing > Overview (
-
Ticket Notifications:
- Go to Support > Departments (
/admin/plugin/support_manager/admin_departments/). - Enable "Send Auto-Response Emails for New Tickets".
- Assign notification priorities under Support > Staff (
/admin/plugin/support_manager/admin_staff/).
- Go to Support > Departments (
Contact Us
If you encounter any issues or have suggestions for improving the extension, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.
Installing and updating extensions can now be done automatically through the Blesta Club Subscription Manager - this is the recommended way going forward.
Slack Messenger by Blesta.Club - Installation Guide
Welcome, and thank you for purchasing the Slack Messenger! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This README aims to guide you through the installation of your new extension. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.
Installation Guide
For detailed instructions on how to install the Slack Messenger, please ensure you have the license manager installed for leased extensions and then follow these steps:
-
Obtain the Messenger:
- Download the Slack Messenger from the download section of the client area.
-
Upload to Blesta:
- Upload the Slack Messenger to your Blesta messenger directory:
/var/www/html/blesta/components/messengers/slack/
- Upload the Slack Messenger to your Blesta messenger directory:
-
Install the Messenger:
- Log in to your Blesta admin account.
- Navigate to Settings > Messengers.
- Find the Slack Messenger and click the "Install" button.
-
Finding Your API Token and Channel ID
-
API Token:
- Follow the Slack guide to create a bot user.
- Add the "chat:write" scope.
- Install the app to your workspace and obtain the API Token.
-
Channel ID:
- Right-click the channel, click "View channel details", and find the Channel ID at the bottom.
- Add the created app to the channel under the "Integrations" tab.
Setting Up the Messenger
-
Configure the Messenger:
- Navigate to Settings > Messengers (
/admin/settings/company/messengers/installed/). - Find the "Slack" Messenger and click on "Manage".
- Input your API Token and Channel ID. If you don't know how to find them, refer to the install instructions.
- Navigate to Settings > Messengers (
-
Messenger Configuration:
- Under "Messengers", click on "Messenger Configuration".
- Assign Slack to the SMS Message Type (currently the only one supported by Blesta).
-
Enable Notifications:
- Under "Messengers", go to "Message Templates".
- Ensure the relevant templates are enabled.
You're now done with the installation! Proceed to configure the messenger as needed by following the usage guide!
Contact Us
If you encounter any issues or have suggestions for improving the extension, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.
Installing and updating extensions can now be done automatically through the Blesta Club Subscription Manager - this is the recommended way going forward.
Welcome, and thank you for purchasing the Slack Messenger! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This README aims to guide you through the update process of your new extension. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.
Slack Messenger by Blesta.Club - Updating Guide
To keep your Slack Messenger up-to-date, follow the steps outlined below:
Updating Guide
-
Obtain the Updated Messenger:
- Download the latest version of the Slack Messenger from the download section of my.blesta.club.
-
Upload to Blesta:
- Upload the updated Slack Messenger to your Blesta messenger directory:
/var/www/html/blesta/components/messengers/slack/
- Upload the updated Slack Messenger to your Blesta messenger directory:
-
Update the Messenger:
- Log in to your Blesta admin account.
- Navigate to Settings > Messengers.
- Find the Slack Messenger and click the "Update" button.
No additional changes are needed outside of updating the files. Any breaking changes will be communicated to clients by the Blesta.Club team prior to it being made available for download!
Keep your Slack Messenger up-to-date to ensure you have the latest features and improvements.
Contact Us
If you encounter any issues or have suggestions for improving the extension, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.
Welcome, and thank you for purchasing the Slack Messenger! We're delighted to have you as a customer and are committed to ensuring you have a seamless experience. This README aims to guide you through the usage of your extension. If you're new to Blesta or encounter any issues, please don't hesitate to reach out for support.
Slack Messenger by Blesta.Club - Usage Guide
Once your Slack Messenger is installed and updated, you'll want to configure it to suit your needs. Follow the steps below for a comprehensive setup.
Messenger Capabilities
The Slack Messenger is designed to send notifications for various events in Blesta, including:
Client Messages
- Account Registration
- Description: Welcome notice sent for new account registrations.
- Auto-Debit Pending
- Description: Notice indicating an upcoming automatic payment.
- Invoice Delivery (Paid)
- Description: Notice containing the total amount of a paid invoice.
- Invoice Delivery (Unpaid)
- Description: Notice containing the total amount of an unpaid invoice.
- Invoice Notice (1st, 2nd, 3rd)
- Description: Reminder or late notice for invoice payments.
- Quote Delivery
- Description: Notice containing a quote number and link.
- Service Creation
- Description: Notice sent when a service is created.
- Service Scheduled Cancellation
- Description: Notice sent when a service is scheduled for cancellation.
- Service Suspension
- Description: Notice sent when a service is automatically suspended.
- Service Unsuspension
- Description: Notice sent when a service is automatically unsuspended.
Staff Messages
- Quote Approval
- Description: Notice sent after a quote is approved by the client.
Plugin Messages
- Order Received
- Plugin: Order System
- Description: Notice sent when an order is received.
- Staff Ticket Assigned
- Plugin: Support Manager
- Description: Notice sent to a staff member when a ticket is assigned to them.
- Staff Ticket Updated
- Plugin: Support Manager
- Description: Notice sent to a staff member when a ticket is updated.
Contact Us
If you encounter any issues or have suggestions for improving the extension, please get in touch with us. We are committed to providing robust updates and welcome customer feedback.
v2.0.0 - 2026-09-11
PHP 7.2 - 7.4, 8.1 - 8.4 · Blesta 5.x
Notifications are now sent as rich Block Kit messages (a titled header, the body, and a footer) instead of plain text
Added optional Bot Name and Bot Icon Emoji settings so notifications can be branded per company
Added an optional Mention on Delivery setting to ping @here or @channel when a notification arrives
Added an optional Staff Channel ID so staff notifications can be routed to a separate channel from client ones
Added Incoming Webhook URL mode as a simpler alternative to creating a bot and API token
Fixed the API Token being displayed in readable text on the settings page; it is now masked, and leaving it blank keeps the token you already saved
The Incoming Webhook URL is masked on the same terms as the API Token: it is never shown back to you, and leaving it blank when you save keeps the URL you already stored
Slack rate limits are now retried once, and a message Slack still refuses is named as rate limited in the messenger log rather than blending in with other delivery failures
Fixed connection problems all being recorded the same way; the messenger log now names the reason, such as a DNS failure, a TLS failure or a timeout
v1.0.0 - 2024-09-22
PHP 7.2 - 7.3, 8.1 - 8.4 · Blesta 5.x
Blesta Club release
Pricing Options
Get exactly what you need and want.
Requires PHP 7.2 - 7.4, 8.1 - 8.4 · Blesta 5.x
Included In
Value: Free
- +12 Other Extensions
- Additional Discounts
- Included Support & Updates
Leased
- Partially Encoded
- Full Functionality
- Included Support & Updates
Owned - Source
- Source Available
- Buy Once Use Forever
- 1 Year Support & Updates
Not sure whether to lease or own? Our FAQ explains how the licence types differ.
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